FAQ

On average, it takes us 7-10 business days to process & ship out your order! Processing times may take longer depending if an order is placed during a holiday season. For any concerns about your order, feel free to fill out a contact form on the "Contact Us" page and we will get back to you As soon as possible.

Unfortunately, we do not accept any returns or exchanges at this time. If any major issues arise with your order, feel free to fill out a contact form on the "Contact Us" page, so your issue can be handled properly. Thank you for your understanding and support!

If any changes or adjustments need to be made to your order, please contact us as soon as possible using the contact form on our, "Contact Us" page. Once your order has been marked as shipped, we can no longer make any adjustments to your shipping address or order information. Please double check that your order information is correct beforehand. If your order is returned back to us due to an incorrect address, you will be refunded for your order, minus the cost of shipping.

We offer domestic shipping using live USPS & UPS shipping rates! Since we use live shipping rates, we unfortunately cannot control the prices for shipping and possible changes in shipping rates. 

An order can be cancelled within 12 hours of purchase, as long as your order has not been shipped out already. After this 12 hour period, your order will no longer be able to be cancelled. If your order has been already marked as shipped prior to the 12 hour cancellation grace period, it will no longer be able to be cancelled. If there are any changes needed or questions about your order, please fill out a contact form on the "Contact Us" page and we will responsed as soon as possible.

If your order unfortunately arrives damaged, then please fill out a contact form on the "Contact Us" page, attach your order number, description of what arrived damage, and images of your package once you receive an email from us. After contacting us, a proper evaluation will be made of the situation so we can appropriately handle it for you!

All orders come with tracking information, so you are able to track the location of your package! After your package has been shipped, we no longer have control over your package's location or status. If any problems arise with shipping delays or if you think that your package is lost, then please contact your local post office or USPS customer support first for assistance with your package's location.

Wholesale bulk orders are currently available for certain items! We accept requests based on expected time length and current supply at hand. The best way to reach out to us about placing a wholesale order is to fill out a contact form on the "Contact Us" page! Please leave your contact information and a description of the products you are looking for so we can give you an appropriate estimate for your bulk order! Response time for messages relating to custom orders is around 3-5 business days.

Coming Soon..